WebRTC delivers the next level of customer experience – bringing together the brand intimacy of one-to-one interactions with the efficiency of online services. Some readers may recall the 1980s ...

The author is senior director of sales & marketing for Comrex. This commentary is excerpted from the recent Radio World ebook on “Remote Contribution.” For over six decades, the engineering-driven ...

Too many enterprises are penny wise and pound foolish when it comes to voice quality. For instance, they pay a contact center agent $25/hour (all-in costs including salary, benefits, office space, IT) ...

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Google has released a developer preview WebRTC, a new open project that provides Internet users with the ability to communicate in real-time via voice and video by simply using a Real-Time ...

According to WebRTC.org, the project known as WebRTC (also referred to as rtcweb by the Internet Engineering Task Force, or IETF) continues to actively integrate a standardized native RTC of voice and ...

The World Wide Web Consortium and the Internet Engineering Task Force have finally ratified Web Real-Time Communications as an official standard. WebRTC is a collection of standards, protocols and ...

Dublin, Jan. 31, 2023 (GLOBE NEWSWIRE) -- The "WebRTC Software, Applications, Services, Solutions and Devices Market with Global and Regional Forecasts 2023 - 2028" report has been added to ...

DALLAS -- Masergy Communications Inc., a global leader in managed networking and cloud services, announced today the availability of its Virtual Meeting Room (VMR) cloud video conference service, ...