Add Yahoo as a preferred source to see more of our stories on Google. As CEO of Zappos.com, Tony Hsieh revolutionized not only the footwear retail industry but the way the companies treat their ...

Zappos is known for its unique company culture — something CEO Tony Tsieh described in his 2010 bestseller, “Delivering Happiness: A Path to Profits, Passion and Purpose.” Now, the Las Vegas-based ...

Ask Zappos employees what the future holds for the e-commerce pioneer and (aside from the long-rumored airline or a trip to Mars), they struggle to craft a clear vision for the next decade — or even ...

Tony Hsieh, an early Zappos investor and the online shoe seller's former CEO, died on Friday. He set a new standard for customer service, and his memo to staff announcing the $1.2 billion all-stock ...

The Las Vegas-based online clothing and shoe retailer, which Amazon purchased in 2009 for $1.2 billion, confirmed to the Las Vegas Review-Journal on August 24 that its firebrand CEO of two decades ...

This morning brought some big news in the online industry, with online mega-retailer Amazon buying online soft goods retailer Zappos. What made the news so important wasn't the fact that Amazon made a ...

On the New York Times Bestsellers list, Delivering Happiness: A Path to Profits, Passion, and Purpose chronicles the success of Tony Hsieh, the CEO of Zappos. The book is part history, part business, ...

Before joining Zappos, chief executive officer Tony Hsieh dreaded coming to work at his own company. It wasn't fun to work there anymore because the company culture went completely down the drain, he ...

In a 2008 article appearing in the E-Commerce Times, Gartner’s vice president of research, Gene Alvarez, had this to say about online shoe retailer Zappos: “Zappos is the Amazon of the shoe business, ...

Join WSJ journalists Kirsten Grind and Katherine Sayre for an in-depth discussion about their new book, "Happy at Any Cost: The Revolutionary Vision and Fatal Quest of Zappos CEO Tony Hsieh." Their ...