The Coat of Arms enhances Batho Pele, a Sesotho phrase meaning ‘People First’, committing the public service to serve all the people of South Africa. The Batho Pele values and principles underpin the country’s Coat of Arms. On 1 October 1997, the Public Service embarked on a Batho Pele campaign aimed at improving service delivery, to the public. | Shuter & Shooter Publishers (Pty) Ltd
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Batho Pele principles are a Government initiative to improve the delivery of public services. Batho Pele means people first and the name was chosen specifically to emphasize that it is the foremost duty of those in the Public Service to serve all citizens of South Africa. Keeping in line with this, a video was produced in-house featuring voice over artist Patricia Mathaba and Noluthando Jama. | uMhlathuze Municipality
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